Retooling: A Model of Sociotechnical Change for Turbulent Times

  • Christy Spackman
  • Katie Ulrich
  • Etienne Benson
  • Andrea Ballestero

Abstract

Retooling is a ubiquitous practice that mobilizes innovation, maintenance, and repair to address sociotechnical change in times when transformations seem difficult to accomplish. Retooling entails an intentional reorientation of purpose, foregrounds the nonlinear trajectories of technological and scientific shifts, and focuses our attention on the meso level of organizational and collective life. This paper offers a theorization of retooling grounded in two case studies: one about water reuse technologies in the United States and the other about efforts to refashion the sugarcane industry in Brazil. We suggest that retooling is a useful analytic tool at a time when both innovation and maintenance seem not only difficult to differentiate but also insufficient for explaining sociotechnical change on their own. Furthermore, during turbulent times when change seems difficult to accomplish, retooling offers a capacious conceptualization that highlights the political orientations that inspire all sociotechnical transformations and the possibilities that emerge from mobilizing what-is to bring about what-should-be.

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Published
31 Dec 2025
Section
Original Research Articles